Shipping and Delivery

Shipping & Delivery

All our garments are made per order and produced locally at our studio in Cape Town, South Africa. Once your order ships you will receive a confirmation of fulfillment email with tracking information.

ORDERS MADE IN SOUTH AFRICA

All national orders are shipped to your door free of charge with our reliable courier.

Once your order has been received we will start production which takes between 3 - 7 working days (excluding weekends and public holidays) before being dispatched.

Once your order has been dispatched, you will receive an email confirmation with shipping details and a tracking number that can be used online to track your order. The online tracking system will be available only once the parcel is scanned which can take up to 12 hours.

Please note you are more than welcome to reach out to us and request a custom delivery date in case of a specific event, travelling, gifting, etc.

INTERNATIONAL SHIPPING

Once your order has been received we will start production which takes between 3 - 7 working days (excluding weekends and public holidays) before being dispatched.

Delivery time is dependent on the shipping address & method of shipping selected at checkout. For fastest delivery we advise using the Priority option at checkout.

Customs and import duties are levied by the receiving country and are therefore the buyer’s responsibility. Michael Ludwig Studio (Pty) Ltd takes no responsibility for the parcel once it leaves South Africa as it's out of our control however we will do our best to make sure the process of delivery runs smoothly and are happy to assist where possible.